AI Solutions
A custom chatbot is an AI assistant trained on your own products, tone and data — not a generic template. It answers the way your business would, plugs into your website, WhatsApp and existing software, and can take real actions like creating an order or capturing a lead. Softmoor builds tailored chatbots and integrates AI into your custom software.
A generic bot answers FAQs and stops there. That's fine for a simple use case — and if that's all you need, our ready Softmoor AI customer representative gets you live in minutes.
But when the AI has to understand your catalog, quote from your price list, read your documents, or write to your CRM and ERP, a template can't do it. That's where a custom chatbot comes in: trained on your data, wired into your systems, and able to trigger real workflows.
The same capability extends beyond chat — we embed AI directly into custom software: natural-language search, automated triage, recommendations and retrieval over your own knowledge base.
Your products, tone, price list and FAQs — answers like your own team.
CRM, ERP, database and internal APIs — it can act, not just chat.
Website widget, WhatsApp, Instagram or inside your own app.
Creates orders, captures leads, books appointments, routes to a human.
Natural-language search, document processing, recommendations, RAG.
Your data stays yours, with secure integration and access control.
We define use cases, channels and the systems to connect.
We ground the AI on your data, tone and workflows.
Wired into your site, WhatsApp, CRM/ERP and internal APIs.
Go live, monitor conversations, and refine answer quality.
A custom chatbot is an AI assistant trained specifically on your products, services, tone and data — instead of a generic template. It answers exactly the way your business would, integrates with your own systems, and can trigger real actions like creating an order or a lead.
Packaged SaaS bots are one-size-fits-all and stop at chat. A custom chatbot is shaped around your workflow, connects to your CRM/ERP/database, and can be embedded anywhere — with no per-conversation ceiling forcing you to upgrade. If you want a quick standard bot, our Softmoor AI product is ready in minutes; if you need something tailored, this is the custom route.
On your website (widget), WhatsApp, Instagram, or inside your own app — and the same AI can be exposed through your existing software via API.
Yes. Beyond chat, we integrate AI into custom software: natural-language search, document processing, recommendations, automated triage, and RAG over your own knowledge base.
A tailored chatbot is quoted by scope (channels, integrations, data volume) after a short discovery — we prepare a custom quote rather than a fixed price. If you'd rather have a ready monthly bot, see the Softmoor AI plans. Message us on WhatsApp for a quote.
Tell us your use case and channels — we'll scope a custom chatbot and a quote.
